Technology solutions studio

Software for operations where mistakes are expensive.

Innovative IO designs, ships, and supports custom systems for healthcare teams and short-term-rental operators — automation with an audit trail, AI that escalates instead of guessing, and a US-based team that stays on after launch.

01 Intake 02 Redaction gate 12 spans redacted 03 Routing Confidence 0.91 threshold 0.80 auto-approved 04 Record below threshold Human review after approval
How we build automation for regulated work — every record clears a redaction gate, and anything under threshold is held for a person.

Custom engineering

Built around your processes, your team, and your timeline — not a platform you have to bend to.

HIPAA-aware by default

Least-privilege access, encryption across boundaries, and AI-assisted PHI checks before anything moves downstream.

Running in production

Environmental monitoring and owner-management tools operating across live short-term-rental portfolios.

US-based team

Everyone who touches your system is in the US, headquartered in the Minneapolis–Saint Paul metro.

Products

Built from real operational needs, then hardened.

Each of these started as a problem a client could not solve with off-the-shelf software. All are in production today.

Healthcare

Workflow automation

Automates repetitive coordination work, makes task state visible, and produces cleaner handoffs between teams.

  • Process automation for high-volume admin work
  • AI-assisted PHI redaction and policy checks before handoff
  • Exception queues for stalled or high-risk cases
  • Operational dashboards tied to real decisions
Applied AI

AI workflow enablement

AI folded into existing operations to cut manual triage and speed decisions, with people still holding the approvals that matter.

  • Document and message classification pipelines
  • Human-in-the-loop review with confidence thresholds
  • Monitoring for prompt, model, and output quality drift
STR operations

Psophos — environmental monitoring

Protects the property without recording guests. Tracks sound level and environmental conditions, and classifies likely causes so teams respond to the right thing first.

  • Real-time monitoring with threshold alerts
  • AI source categorization — gathering, TV, appliance, mechanical
  • Air-quality concern detection from particulate and humidity trends
  • Incident-ready event timelines
STR operations

OMS — owner management

One command center for owner communication, reporting, and portfolio-level performance tracking.

  • Owner-facing reporting and transparency
  • KPI rollups across every property
  • Configurable permissions and workflow states

How we work

Three phases, each with something you can hold.

Every phase ends in concrete artifacts, not a status update. You own all of them.

Phase 01

Discover

  • Current-state workflow map and bottleneck inventory
  • Prioritized backlog with measurable milestone targets
  • Risk and dependency assessment with mitigation plan
Phase 02

Design and build

  • Service boundaries and integration contracts
  • HIPAA-aware control model and audit requirements
  • AI guardrails for PHI minimization and exception routing
  • Cloud infrastructure, observability, and rollout strategy
Phase 03

Validate and scale

  • Release plan with acceptance criteria per milestone
  • Operational dashboards and a KPI measurement framework
  • Handoff documentation and an optimization backlog

See the full process and proof

Contact

Tell us what you are trying to fix.

Describe the workflow that is costing you time, money, or accuracy. We will come back with a practical path from where you are to production — including what we would not build.

Already a client? Existing engagements route through your designated technical contact, and anyone else can use the support request form.

Call or text
(715) 800-0085
Typical first step
A 45-minute working session on the current-state workflow
Based in
Minneapolis–Saint Paul, Minnesota · fully US-based team
Focus areas
Healthcare operations, STR operations, cloud platform work